Your privacy is our top priority at tg999. This Privacy Policy outlines what data is collected, how it is used, and what rights you have over your personal information.
Tg999's Commitment to Protecting Your Data
Summary: tg999 collects your personal information only to operate our services, ensure security, and meet legal obligations. Your data is never sold and is never used for marketing without your consent.
Tg999 (operated by TG Gaming Ltd., Kuala Lumpur, Malaysia) is fully committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, and safeguard your personally identifiable information (PII).
This policy applies to all users of the tg999.my website and its associated mobile applications. By using the platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.
Our Privacy Policy has been developed in compliance with GDPR (General Data Protection Regulation) and applicable international data protection laws. We believe transparency is the foundation of trust.
Data Controller: TG Gaming Ltd. | Headquarters: Kuala Lumpur, Malaysia | Data Protection Officer email: privacy@tg999.my
Tg999 collects two types of information — what you provide directly and what is gathered automatically through your use of the platform.
| Data type | Example | Reason |
|---|---|---|
| Identity Information | Name, date of birth, gender | KYC mandatory |
| Contact Information | Email, phone number | Account management |
| Identity documents | NID, passport scan | KYC mandatory |
| Financial Information | Payment Method Details | Transaction Processing |
| Account Information | Username, password hash | Security |
Tg999 collects your information through several methods. It is our policy to be fully transparent about each of these.
You provide information directly when completing the registration form, KYC verification process, payment forms, or when contacting customer support. Some services may not be available if this information is not provided.
When you use tg999, our servers automatically log certain information, including your IP address, browser type, referral URL, and page views. This data is used for security monitoring and platform improvement.
We may receive limited information from payment providers (such as bKash and Nagad), identity verification services, and fraud prevention partners. This information is used solely to secure your account and ensure reliable service.
Special Category Data: tg999 does not collect — and has no need to collect — any information relating to race, religion, political views, or health.
Tg999 uses your data only for specific, lawful purposes. All intended uses are clearly outlined below:
Opt out of marketing: You can unsubscribe from promotional emails or SMS at any time — through your account settings or by clicking the "Unsubscribe" link at the bottom of any email.
Tg999 does not sell, rent, or share your personal information with third parties for advertising purposes. Data may be shared only in the limited circumstances outlined below:
We are legally required to share information with authorities when mandated by a court order, regulatory demand, or money laundering investigation. In such cases, we disclose only the specific information requested.
What We Never Do: We never sell your data to advertisers. We never share it with data brokers. We do not engage in social media profiling.
Tg999 does not retain data longer than necessary. The retention period for each data type is listed below:
| Data type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial regulations |
| KYC Documents | 5 years after account closure | Regulatory guidelines |
| Gaming logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 years | Service Improvement |
| Marketing Consent | Until consent is withdrawn | GDPR Compliance |
Once the retention period expires, data is securely deleted or irreversibly anonymized. Contact support for more information about the deletion process.
Tg999 uses cookies and similar technologies to enhance your experience. Below is a breakdown of the types of cookies we use:
Cookie controls: You can block or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain features, including login functionality.
Tg999 complies with GDPR and international data protection laws. This means you have the following rights:
To exercise your rights: Submit any rights request to privacy@tg999.my. We will respond within 30 days.
Tg999 strictly refrains from providing services to anyone under 18. We do not knowingly or unknowingly collect personal information from minors.
If we become aware that a minor has registered on our platform, the account will be closed immediately and all collected data will be deleted. If a parent or guardian discovers that their child has used tg999, please contact us immediately at privacy@tg999.myto let us know.
For parents and guardians: tg999 provides responsible gaming tools, but monitoring minors' internet activity remains the responsibility of parents and guardians. The use of parental control software is strongly recommended.
Tg999 may update this Privacy Policy from time to time — due to new legal requirements, platform changes, or service improvements.
For significant changes, we will notify members by email or via an on-platform announcement. Continued use of the platform after any changes constitutes acceptance of the updated policy.
The "Last Updated" date at the top of this page will always reflect the most current version. We recommend checking back periodically.
For any questions or concerns about this Privacy Policy, or to exercise your rights, please reach out through the following:
We aim to respond to all data-related requests within 30 days. Complex requests may take up to an additional 60 days — you will be notified in advance if this is the case.
Our Commitment: Protecting your privacy is not just a legal obligation — it is our ethical responsibility. tg999 is committed to always being worthy of your trust.
Privacy & Account-Related Questions
Your data is stored with the highest level of security at tg999. Register now and enjoy the best online gaming experience in Bangladesh.